File Name: technical support engineer interview questions and answers .zip
The set of questions here ensures that you offer a perfect answer posed to you. So get preparation for your new job hunting. One of the most important qualities required in a person handling any support position is his ability to be available immediately as the requirement arises. So, the only answer to this question is "YES". Develop an attitude of being available whenever you are required.
Applied for a job in IT support and got through to the interview stage? Read our in-depth interview tips designed to help you land that role. If you are still at the application stage, why not read our guide on how to write an IT support cover letter. Universal Serial Bus — the current version is 2. It allows the connection of peripherals without the need to shut down the computer.
These Desktop Support interview questions and answers are written for the students and professionals who are looking for a job as a desktop support engineer. In this job profile, the candidates are asked to manage a company's multi-user computing environment with LAN's help. So, you must completely aware of your roles and responsibilities for the job. In this article, you will get a set of most asked questions and answers for a desktop support engineer job. The hiring manager asks this question to check what motivates you as an applicant for this post. He also wants to know by this question whether you are driven by the attractive salary package of the company or have a passion for solving customer problems. As a candidate, you must positively take this opportunity and showcase your interest, talent, and knowledge of the industry and what you are going to offer if the company employs you.
When this sign appears, it indicates the device is not properly installed. Such problem arises in case of brand new plug-in cards. The first thing I will ask the customer, whether the system is properly connected with the printer. The next thing would be to check the Device Driver. Many times it happens that if you install an incorrect Device Driver, the print copy would not be clear.
What is the benefit of Child Domain? There are many benefits of Child Domain Such As:. What is the work place in Desktop Engineer? Desktop engineers work in office environments in most cases.
This question can help you gain a better understanding of the applicant's individual motivations. What to look for in an answer:. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem. The scale of your work is tremendous, and I feel like my work here can have a real positive impact.
Most Popular Technical Support Interview Questions. Q #1) What do you understand about the role of a Technical Support Engineer? Answer.