File Name: difference between support and unsupported file.zip
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Already have an account? Log in. Sign up. If you need more help, please contact our support team. This is what i get when i try to open teh PDF from the email.
Kindly try to open the file using your browser Chrome or Edge will be sufficient. When someone sends back the jotform, i get the error when i try to open PDF that is attached to the email. I used Crome, Adobe and Nito. They all say error.
I have tried sending a test submission to your form and received the autoresponder with the PDF attachment. The attachment is opening normally at my end.
I have also checked the email sent to your submission and see that the PDF from the submission is downloading normally and opening without any issue.
Could you try clicking on the PDF link to see if you are able to download the submission to your PC and view it normally? Also, please try log in to you email account using a browser and see if that works. I tried several ways and it will not open. Can you send me your email address? I will forward you the email so you can try to open the same one i am trying to open.
This is what I get when i download to computer and try to open with Adbe. Please send to support jotform. Kindly notify us via this thread after you sent the email. I have checked the email forwarded and was able to replicate the issue. I see that the attached PDF is not opening.
The issue seems to be with the file name which is having special characters. I have now removed the file from the PDF embedder widget and added the same file with a different name from your account. I have sent a test submission to the form. Please check if the file is now being able to be downloaded correctly. Let us know if you are still not able to download the PDF file from the email. With regards to the signature widget, I have tried removing the widgets and added again but the signature images are not being displayed in the submissions.
Why do you not want to answer this thread? Your answer will be sent to Jim and Aytekin. JotForm Support. Please get back to us if you need any further assistance. We will be happy to help. We will wait for your response. Thank you. The PDF works now. But no signature image.
Applies to: Microsoft Apps for enterprise, Office , and Office Supported file formats and their extensions are listed in the following tables for Word, Excel, and PowerPoint. The following table describes the file formats that are supported in Word, alphabetized by extension. This section provides additional file formats and whether they are supported in the applications in Office. Users can paste data from the Office Clipboard into Word, Excel, and PowerPoint if the Office Clipboard data is in one of the formats shown in the following table. If the file format that users want to use is not supported, they can try the following methods to open the file.
To see how to use the "Print to file" feature, click here. Then, print the document from the USB flash drive. Print the document directly from a computer. Cause Recommended solution The internal memory of the Brother machine is full. There is an unsupported command in the file.
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